Car shipping questions and answers

It depends on your route and vehicle: the distance, open or enclosed transport, the vehicle type, whether the car runs, your timing and how busy the route is. The cost calculator shows your estimate in about a minute, or call (413) 231-6888 and a dispatcher will price it with you.

Your estimate is based on the distance between pickup and delivery, the transport type (open, enclosed or expedited), the vehicle type and whether the vehicle runs. It is calculated per vehicle, and your dispatcher confirms the final price with you before your carrier is booked.

Some trips, such as short local moves and long coast-to-coast runs, are priced by our dispatchers. Submit the quote form as usual and we’ll call you with an estimate, or call (413) 231-6888 now.

Enclosed and expedited transport cost more than open. Larger vehicles such as SUVs, and luxury vehicles, cost more than a sedan, and a vehicle that doesn’t run needs a carrier with a winch. Personal belongings over 50 lb in total add a heavy-load fee. A dispatcher can walk you through any of it by phone.

It is where your price starts. Your dispatcher confirms the final price with you before a carrier is booked, after checking the exact addresses and vehicle details.

No. The estimate is free and nothing is booked until you agree the details and price with your dispatcher.

As early as you know your dates. More notice gives your dispatcher more carriers to choose from, which matters most for enclosed transport and in busy seasons such as the autumn and spring snowbird moves.

As typical industry ranges, a trip under 500 miles takes about 1 to 3 days once the car is picked up, and a coast-to-coast trip about 7 to 10 days, after a pickup window of a few business days. These are typical ranges, not promises.

Pickup and delivery are scheduled as windows, because carriers plan stops around traffic, weather and other customers. If a date is fixed, ask for expedited shipping, which gives you priority dispatch and a tighter window.

Your dispatcher confirms payment details when your carrier is booked.

Yes. The carrier collects at your address and delivers to the address at the other end. If a large truck cannot safely reach a street, the driver arranges a nearby meeting point with you. More on door-to-door car shipping.

You, or an adult you trust with the keys, needs to be there at pickup and at delivery. Give your dispatcher their name and phone number in advance.

You and the driver do a thorough on-site inspection of the car together and record its condition, then you hand over the keys and the car is loaded. At delivery you do another thorough on-site inspection, checked against the pickup report, before you sign.

Carvoya is based in Massachusetts and serves Massachusetts, Connecticut and New York, with door-to-door shipping to and from anywhere in the 48 contiguous states.

Yes, a limited amount. Keep personal belongings inside the vehicle to a minimum. If they weigh more than 50 lb in total, a heavy-load fee applies; your dispatcher can explain it.

Yes. Mark the vehicle as inoperable on the quote so a carrier with a winch is sent. It costs more to ship, and the quote includes it.

Open transport suits everyday cars and is the most affordable. Enclosed transport keeps the car covered and suits luxury, classic and show cars. See open car transport and enclosed car transport.

Wash it and take dated photos, keep personal items to a minimum, leave around a quarter tank of fuel and tell your dispatcher about anything unusual. The full list is in how to prepare your car for shipping.

Yes. We work with vetted, insured carriers that are FMCSA-compliant and DOT-licensed.

A carrier we match to your route, vehicle and timeline. Your Carvoya dispatcher remains your point of contact from the quote to delivery.

Yes. We stay in touch during transport, and dispatch is available 24/7 at (413) 231-6888 or dispatch@carvoyainc.com.

Yes, dealers are welcome. Let us know you are a dealer on the quote form and tell us how many vehicles you are moving, and we will plan pickups around your lot or auction.

Each vehicle is priced the same way, and the quote form multiplies the estimate by the number of vehicles. See dealer auto transport for auctions, trades and lot-to-lot moves.